Our Sustainability Goals

Building on the foundation established in 2022, ViTrox set 30 ambitious sustainability goals aimed at enhancing our ESG performance by 2030. In 2023, we expanded this commitment, adding 5 new targets for a total of 35 goals, each designed to address critical sustainability matters and advance our alignment with the UN SDGs. These goals reflect ViTrox’s focus on the 14 most relevant SDGs to our operations and our broader mission to create positive societal and environmental impact.

Reflecting on our progress in 2024, ViTrox achieved 19 out of the 35 targets set in 2023, marking significant strides in advancing our ESG initiatives. However, 14 targets remain unmet, highlighting areas for further improvement. Recognising that these goals are long-term, we have intentionally set ambitious targets to drive ESG excellence. To enhance our commitment to reducing pollution and waste, we have introduced 2 new goals and removed 2 existing ones for better alignment. By maintaining high benchmarks, we ensure our efforts remain impactful, forward-looking, and continuously drive innovation and improvement.

Sustainability Matters Measurement Baseline Actual Performance Status Target Target Goal
2021 2022 2023 2024 2024 2024 2025 2030
Core Theme: A Go-Green Practitioner
SDG Alignment A Go-Green Practitioner A Go-Green Practitioner A Go-Green Practitioner A Go-Green Practitioner A Go-Green Practitioner
Climate Change and Energy Management Energy savings rate of previous year’s purchased electricity 2023: 6,595MWh Not applicable; this is a newly added target in 2023. 0.6% 6.1% Achieved ≥ 2.0% ≥ 2.0% ≥ 2.0%
Year-on-year reduction of Scope 2 carbon emissions per revenue on a 3-year rolling period basis 2023: 0.00529 tCO2e/RM’000 Not applicable; this is a newly added target in 2023. 7.7% -5.1% -23.2% Not achieved ≥ 2.0% ≥ 2.0% ≥ 2.0%
Environmental Conservation and Preservation Compliance with Restriction of Hazardous Substances (“RoHS“) Directive 2023: 46.0% 1 46.0% 90.2% Achieved ≥ 50.0% ≥ 92.0% 100%
Employees’ participation in V-Meal 2021: 78.8% 78.8% 74.9% 70.2% 65.9% Not achieved ≥ 80.0% ≥ 80.0% ≥ 85.0%
Year-on-year increase in number of earth-friendly meals served 2023: 177,635 meals Not applicable; this is a newly added target in 2023. 155,884 meals 177,635 meals 29.3% Achieved ≥ 5.0% ≥ 5.0% ≥ 15.0%
Water Management Reduction of water consumption per 1,000 sq. ft. for cooling infrastructure 2023:
85.1M3/1,000 sq. ft.		 Not applicable; we collected data since April 2023. 85.1M3 /1,000 sq. ft. 20.2% Achieved ≥ 3.0% ≥ 6.0% ≥ 20.0%
Reduction of water consumption per headcount for domestic usage 2023: 14.8M3/pax Not applicable; we collected data since April 2023. 14.8M3/pax -44.6% Not achieved ≥ 3.0% ≥ 6.0% ≥ 20.0%
Waste Management Wood waste diversion2 2021: 100%3 3100% 100% 100% 100% Achieved ≥ 40.0% 2 2
Reduction of non-biodegradable materials used in packing activities 2022: 550 pieces polyethylene foam; 150 bags foam peanuts Not applicable; we commenced this initiative in 2023. 96.7% 68.8% Achieved ≥ 40.0% ≥ 50.0% 100%
Year-on-year increase in usage of honeycomb paper wrappers4 2023: 940kg Not applicable; we commenced this initiative in 2023. 940kg 15.0% Achieved ≥ 10.0% 4 4
Hazardous waste recycling rate5 2024: 96.1% Not applicable; we commenced this initiative in 2024. 96.1% Not applicable; we commenced this initiative in 2024. ≥ 91.0% 100%
Recyclable material usage rate for void-fill solutions in packing activities6 2024: 73.8% Not applicable; we commenced this initiative in 2024. 73.8% Not applicable; we commenced this initiative in 2024. ≥ 79.0% 100%
Sustainability Matters Measurement Baseline Actual Performance Status Target Target Goal
2021 2022 2023 2024 2024 2024 2025 2030
Core Theme: An Accountable Purchaser
SDG Alignment An Accountable Purchaser An Accountable Purchaser An Accountable Purchaser
Supply Chain Management Procurement from local suppliers 2021: 62.8% 62.8% 62.1% 64.3% 66.2% Achieved ≥ 64.0% ≥ 64.0% ≥ 65.0%
Communication with suppliers on Supplier Code of Conduct (“SCOC“), Anti-Bribery and Corruption Policy (“ABCP“), and Conflict Minerals Policy7 2023: 100% 7 100% 100% Achieved 100% 100% 100%
Communication with Tier-1 suppliers on Supplier Self-Assessment Questionnaire (“SAQ“)8 2023: 100% Not applicable; we initiated SAQ in 2022. 850 100% 100% Achieved ≥ 45.0% 100% 8100%
Sustainability Matters Measurement Baseline Actual Performance Status Target Target Goal
2021 2022 2023 2024 2023 2023 2024 2030
Core Theme: A Caring Employer
SDG Alignment A Caring Employer A Caring Employer A Caring Employer A Caring Employer A Caring Employer A Caring Employer
Talent Attraction and Retention Year-on-year employee growth rate 2023: 989 employees 17.7% 11.4% 11.1% -5.1% Not achieved ≥ 15.0% ≥ 15.0% ≥ 15.0%
Intern conversion rate to new hire 2021: 26.7% 26.7% 20.9% 18.8% 13.8% Not achieved ≥ 20.0% ≥ 20.0% ≥ 20.0%
Number of school students engaged in STEM-related activities 2022: 1,076 students Not applicable; we commenced this initiative in 2022. 1,076 students 2,076 students 3,170 students Achieved ≥ 1,500 students ≥ 2,000 students ≥ 3,000 students
Employee Net Promoter Score 2022: +44.7 +54.3 +44.7 +42.3 +40.2 Not achieved ≥ +45.0 ≥ +45.0 ≥ +55.0
Employee engagement rate 2023: 78.9% Not applicable; transitioned from employee engagement rate in 2023. 78.9% 75.6% Not achieved ≥ 80.0% ≥ 80.0% ≥ 85.0%
Employee turnover rate 2021: 7.5% 7.5% 15.1% 10.9% 14.6% Not achieved ≤ 9.0% ≤ 9.0% ≤ 8.0%
Talent Development Employees completing 20 training hours 2021: 78.1% 78.1% 80.2% 81.7% 74.2% Not achieved ≥ 80.0% ≥ 80.0% ≥ 90.0%
Occupational Health and Safety Incident rate9 2021: 2.4 2.4 5.4 6.3 3.2 Not achieved < 2.0 < 2.0 < 1.0
Lost time injury frequency rate10 2021: 1.2 1.2 2.1 1.6 1.2 Not achieved < 1.0 < 1.0 < 0.5
Human Rights Human rights related training 2023: 87.8% Not applicable; we commenced this initiative in 2023. 87.8% 87.3% Achieved ≥ 85.0% ≥ 85.0% 100%
Diversity and Inclusion Diversity, Equity and Inclusion (“DEI“) programme participation rate for hiring managers 2023: 86.1% Not applicable; we commenced this initiative in 2022. 57.0% 86.1% 85.1% Achieved ≥ 85.0% ≥ 85.0% 100%
Female employee composition 2021: 30.0% 30.0% 31.3% 31.6% 32.3% Achieved ≥ 30.0% ≥ 30.0% ≥ 30.0%
Female composition in managerial positions 2021: 23.3% 23.3% 29.5% 26.7% 28.2% Achieved ≥ 25.0% ≥ 25.0% ≥ 28.0%
Female composition in technical positions 2021: 15.4% 15.4% 15.5% 15.4% 15.3% Not achieved ≥ 20.0% ≥ 20.0% ≥ 25.0%
Sustainability Matters Measurement Baseline Actual Performance Status Target Target Goal
2021 2022 2023 2024 2024 2024 2025 2030
Core Theme: A Trusted Corporation
SDG Alignment A Trusted Corporation A Trusted Corporation A Trusted Corporation A Trusted Corporation A Trusted Corporation A Trusted Corporation
Innovation and Product Excellence Number of new product introduction (“NPI“) At least 2 NPIs per annum by each business unit 11 13 13 10 Achieved ≥ 10 ≥ 10 ≥ 10
Revenue contribution from NPI 2021: 21.9% 21.9% 22.5% 16.9% 24.7% Achieved ≥ 20.0% ≥ 20.0% ≥ 20.0%
Customer Net Promoter Score 2021: +46.5 +46.5 +47.0 +48.1 +48.1 Not achieved ≥ +50.0 ≥ +50.0 ≥ +55.0
Customer trustworthiness level 2021: 84.9% 84.9% 86.8% 87.8% 87.8% Not achieved ≥ 88.0% ≥ 88.0% ≥ 90.0%
Customer Experience Recovery Rate (“CERA“) 2021: 34.6% 34.6% 32.2% 46.8% 44.3% Achieved ≥ 35.0% ≥ 40.0% 11≥ 45.0%
Community Engagement Average voluntary hours per employee 2021: 13 hours 13 hours 25 hours 1228 hours 29 hours Achieved ≥ 18 hours ≥ 25 hours 13≥ 30 hours
Sustainability Matters Measurement Baseline Actual Performance Status Target Target Goal
2021 2022 2023 2024 2024 2024 2025 2030
Core Theme: Sustainable Governance
SDG Alignment A Trusted Corporation A Trusted Corporation A Trusted Corporation A Trusted Corporation
Corporate Governance and Ethical Practices Number of confirmed incidents of corruption 2021: 0 0 0 0 0 Achieved 0 0 0
Female composition on the Board of Directors (“Board“) Practise 5.9 of the Malaysian Code on Corporate Governance: At least to have 30% females on the Board 28.6% 44.4% 44.4% 44.4% Achieved ≥ 30.0% ≥ 30.0% ≥ 30.0%

Notes:-
  1. In setting our target and goal for RoHS-compliant materials, ViTrox moves towards self-declaration and monitoring of RoHS-compliant materials starting in 2023. We target to achieve zero (0) use of hazardous materials and achieve 92% and 100% RoHS-compliant materials in all ranges of our products by 2025 and by 2030 respectively, with the exception of Advanced 3D X-ray Inspection (“AXI“) machines.
  2. Wood waste diversion target has been discontinued to adopt a more holistic approach to waste management.
  3. This data represented 100% diversion of wooden waste from landfills from July 2021 to December 2021 as we started collecting data from July 2021.
  4. Year-on-year increase in usage of honeycomb paper wrappers used in packing activities target is discontinued in our efforts to shift toward circular economy practices.
  5. In 2024, we introduced a new target to achieve a high recycling rate of hazardous waste generated from operations to effectively manage our hazardous waste and reduce environmental pollution.
  6. In 2024, we introduced a new target to promote a circular economy by encouraging the use of recyclable materials in our packing activities which were designed to be reintroduced into the supply chain rather than discarded, further minimising waste accumulation from packing activities.
  7. In 2022, we set to achieve a minimum of 55% signed SCOC from our active suppliers in 2023, with the aim to reach 80% by 2030. Starting in 2023, we shifted our focus to communicate our ABC Policy in conjunction with the SCOC to all active and new suppliers, rather than solely tracking signed SCOCs from active suppliers. In 2024, we launched the Conflict Minerals Policy and took an additional step to communicate it, alongside the SCOC and ABCP, to suppliers with business dealings in the past 5 years.
  8. In 2022, we communicated with 50 key suppliers on SAQ. In 2023, we set the target to communicate with at least 40% and 80% of active suppliers on SAQ by 2024 and 2030, respectively. In 2024, we increased our 2030 goal for communication with Tier-1 suppliers on SAQ from 80% to 100% as part of our efforts to lift our supplier screening standards and promote greater transparency in supplier risk management.
  9. Incident rate refers to the number of occupational incidents occurring in a workplace every 1 million hours worked.
  10. Lost time injury frequency rate refers to the number of lost time injuries occurring in a workplace every 1 million hours worked.
  11. In 2024, we reset the 2030 CERA goal to achieve at least 45% as compared to previously set at 40% in view of its steady growth for the past 2 years.
  12. Restatement of figure due to data update.
  13. In 2024, we increased the average voluntary hours per employee from 20 to at least 30, further strengthening our culture of volunteerism as evidenced by previous records.

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