Our Sustainability Goals

ViTrox’s EWG, in collaboration with the ESC, has been instrumental in aligning our goals with the UN SDGs, leveraging ViTrox’s core competencies to underscore our commitment to sustainable development. The ESC has been pivotal in setting specific goals and aligning strategies with our ESG core themes and organisational SDGs. This strategic alignment ensures that we not only pursue our sustainability agenda but also integrate it seamlessly into ViTrox’s daily operations, balancing the interests of our stakeholders. Our commitment to sustainability is further demonstrated through our transparency in reporting. By setting clear goals and regularly sharing our progress, we aim to keep our stakeholders informed about our sustainability performances and our steadfast dedication to contributing positively to our planet and society.

Our journey toward 2030 reflects a disciplined and evolving approach to target-setting. After establishing 30 foundational sustainability goals in 2022, we expanded our commitment in 2023 with 5 additional targets addressing our most material ESG matters. Throughout 2024, we refined our framework to strengthen disclosure quality and ensure our priorities remained responsive to the evolving global landscape.

In 2025, we advanced our ambition further by introducing one additional target, bringing our total to 36 while streamlining selected indicators to enhance decision-usefulness. This year’s performance, with 24 targets achieved and 12 requiring continued attention, represents significant progress while highlighting areas demanding our sustained effort. We view these results as a vital roadmap for accountability, reinforcing our steadfast dedication to driving ESG excellence and delivering meaningful value as we move toward our 2030 milestones.

Sustainability Matters Measurement Baseline Actual Performance Status Target Target Goal
2022 2023 2024 2025 2025 2025 2026 2030
Core Theme: A Go-Green Practitioner
SDG Alignment A Go-Green Practitioner A Go-Green Practitioner A Go-Green Practitioner A Go-Green Practitioner A Go-Green Practitioner
Climate Change and Energy Management Energy savings rate of previous year's purchased electricity 2024: 7,356MWh 1 0.6% 6.1% 6.7% Achieved ≥ 2.0% ≥ 2.0% ≥ 2.0%
Year-on-year reduction of Scope 2 carbon emissions per revenue on a 3-year rolling period basis 2024: 0.00789 tCO2e/RM’000 1.3% -10.5% -24.0% -3.5% Not Achieved ≥ 2.0% ≥ 2.0% ≥ 2.0%
Environmental Conservation and Preservation Compliance with Restriction of Hazardous Substances (“RoHS”) Directive 2023: 46.0% 2 46.0% 90.2% 94.9% Achieved ≥ 92.0% ≥ 97.0% 100.0%
Employees' participation in V-Meal 2021: 78.8% 74.9% 70.2% 65.9% 62.7% Not Achieved ≥ 80.0% ≥ 80.0% ≥ 85.0%
Year-on-year increase in number of earthfriendly meals served 2024: 229,635 meals 1 177,635 meals 29.3% 16.0% Achieved ≥ 5.0% ≥ 5.0% ≥ 15.0%
Water Management Reduction of water consumption per 1,000 sq. ft. for cooling infrastructure2 2023:
85.1m3/1,000 sq. ft.		 1 85.1m3 /1,000 sq. ft. 20.2% 31.4% Achieved ≥ 6.0% 3 3
Reduction of water consumption per headcount for domestic usage 2023: 22.0m3/pax4 1 14.8m3/pax 2.7% 20.9% Achieved ≥ 6.0% ≥ 6.0% ≥ 20.0%
Waste Management Reduction of non-biodegradable materials used in packing activities5 2022: 550 pieces polyethylene foam; 150 bags foam peanuts 1 96.7% 68.8% 50.3% Achieved ≥ 50.0% 5 5
Reduction of polyethylene materials used in in-house packaging activities 2022 : 382.5kg 6 63.0% 6 ≤ 70.0% 100%
Hazardous waste recycling rate 2024: 96.1% 7 96.1% 99.8% Achieved ≥ 91.0% ≥ 91.0% ≥ 100%
Recyclable material usage rate for void-fill solutions in packing activities8 2024: 73.8% 7 73.8% 80.8% Achived ≥ 79.0% 8 8
Production Scrap Rate9 2024: 0.041% 10 0.054% Not Achieved ≤0.050% ≤0.048% ≤0.030%
Sustainability Matters Measurement Baseline Actual Performance Status Target Target Goal
2022 2023 2024 2025 2025 2025 2026 2030
Core Theme: An Accountable Purchaser
SDG Alignment An Accountable Purchaser An Accountable Purchaser An Accountable Purchaser
Supply Chain Management Procurement from local suppliers 2021: 62.8% 62.1% 64.3% 66.2% 68.0% Achieved ≥ 64.0% ≥ 64.0% ≥ 65.0%
Communication with suppliers on Supplier Code of Conduct (“SCOC”), Anti-Bribery and Corruption Policy (“ABCP”), and Conflict Minerals Policy 2023: 100% 11 100% 100% 100% Achieved 100% 100% 100%
Communication with Tier-1 suppliers on Supplier Self-Assessment Questionnaire (“SAQ”) 2023: 100% 1 100% 100% 100% Achieved ≥ 45.0% 100% 100%
Sustainability Matters Measurement Baseline Actual Performance Status Target Target Goal
2022 2023 2024 2025 2025 2025 2026 2030
Core Theme: A Caring Employer
SDG Alignment A Caring Employer A Caring Employer A Caring Employer A Caring Employer A Caring Employer A Caring Employer
Talent Attraction and Retention Year-on-year employee growth rate 2024: 939 employees 11.4% 11.1% -5.1% 2.1% Not Achieved ≥ 15.0% ≥ 15.0% ≥ 15.0%
Intern conversion rate to new hire 2021: 26.7% 20.9% 18.8% 13.8% 18.2% Not Achieved ≥ 20.0% ≥ 20.0% ≥ 20.0%
Number of school students engaged in STEM-related activities 2022: 1,076 students 1,076 2,076 3,35912 4,765 Achieved ≥ 2,000 ≥ 3,500 ≥ 5,00013
Employee Net Promoter Score 2022: +44.7 +44.7 +42.3 +40.2 +31.6 Not Achieved ≥ +45.0 ≥ +45.0 ≥ +55.0
Employee engagement rate 2023: 78.9% 1 78.9% 75.6% 77.8% Not Achieved ≥ 80.0% ≥ 80.0% ≥ 85.0%
Employee turnover rate 2021: 7.5% 15.1% 10.9% 14.6% 14.0% Not Achieved ≤ 9.0% ≤ 9.0% ≤ 8.0%
Talent Development Employees completing 20 training hours 2021: 78.1% 80.2% 81.7% 74.2% 68.0% Not Achieved ≥ 80.0% ≥ 80.0% ≥ 90.0%
Occupational Health and Safety Incident rate14 2021: 2.4 5.4 6.3 3.2 4.2 Not Achieved < 2.0 < 2.0 < 1.0
Lost time injury frequency rate15 2021: 1.2 2.1 1.6 1.2 1.9 Not Achieved < 1.0 < 1.0 < 0.5
Human Rights Human rights related training 2023: 87.8% 1 87.8% 87.3% 86.7% Achieved ≥ 85.0% ≥ 90.0% 100%
Diversity and Inclusion Diversity, Equity and Inclusion (“DEI”) programme participation rate for hiring managers 2023: 86.1% 57.0% 86.1% 85.1% 95.2% Achieved ≥ 85.0% ≥ 90.0% 100%
Female employee composition 2021: 30.0% 31.3% 31.6% 32.3% 32.3% Achieved ≥ 30.0% ≥ 30.0% ≥ 30.0%
Female composition in managerial positions 2021: 23.3% 29.5% 26.7% 28.2% 29.3% Achieved ≥ 25.0% ≥ 25.0% ≥ 28.0%
Female composition in technical positions 2021: 15.4% 15.5% 15.4% 15.3% 15.0% Not Achieved ≥ 20.0% ≥ 20.0% ≥ 25.0%
Sustainability Matters Measurement Baseline Actual Performance Status Target Target Goal
2022 2023 2024 2025 2025 2025 2026 2030
Core Theme: A Trusted Corporation
SDG Alignment A Trusted Corporation A Trusted Corporation A Trusted Corporation A Trusted Corporation A Trusted Corporation A Trusted Corporation
Innovation and Product Excellence Number of new product introduction (“NPI“) At least 2 NPIs per annum by each business unit 13 13 10 20 Achieved ≥ 10 ≥ 10 ≥ 10
Revenue contribution from NPI 2021: 21.9% 22.5% 16.9% 24.7% 22.8% Achieved ≥ 20.0% ≥ 20.0% ≥ 20.0%
Customer Net Promoter Score 2021: +46.5 +47.0 +48.1 +48.1 +58.8 Achieved ≥ +50.0 ≥ +55.0 ≥ +60.016
Customer trustworthiness level 2021: 84.9% 86.8% 87.8% 87.8% 91.2% Achieved ≥ 88.0% ≥ 90.0% ≥ 92.0%17
Customer Experience Recovery Rate (“CERA“) 2021: 34.6% 32.2% 46.8% 44.3% 64.0% Achieved ≥ 35.0% ≥ 50.0% ≥ 60.0%18
Community Engagement Average volunteer hours per employee 2021: 13 hours 25 hours 28 hours 29 hours 27 hours Achieved ≥ 25 hours ≥ 26 hours ≥ 30 hours
Sustainability Matters Measurement Baseline Actual Performance Status Target Target Goal
2022 2023 2024 2025 2025 2025 2026 2030
Core Theme: Sustainable Governance
SDG Alignment A Trusted Corporation A Trusted Corporation A Trusted Corporation A Trusted Corporation
Corporate Governance and Ethical Practices Number of confirmed incidents of corruption 2021: 0 0 0 0 0 Achieved 0 0 0
Female composition on the Board of Directors (“Board“) Practise 5.9 of the Malaysian Code on Corporate Governance: At least to have 30% females on the Board 44.4% 44.4% 44.4% 40.0% Achieved ≥ 30.0% ≥ 30.0% ≥ 30.0%

Notes:-
  1. Newly added target in 2023.
  2. In setting our target and goal for RoHS-compliant materials, ViTrox moves towards self-declaration and monitoring of RoHS-compliant materials starting in 2023. We target to achieve zero (0) use of hazardous materials and achieve 97% and 100% RoHS-compliant materials in all ranges of our products by 2026 and by 2030 respectively, with the exception of Advanced 3D X-ray Inspection (“AXI”) machines.
  3. Reduction of water consumption per 1,000 sq. ft. for cooling infrastructure will be discontinued in 2026 to streamline our water management efforts.
  4. In 2025, we reset our baseline for Reduction of water consumption per headcount for domestic usage to 22.0m3/pax as compared to previously set at 3 14.8m/pax due to data update.
  5. Reduction of non-biodegradable materials used in packaging activities has been discontinued to adopt a more holistic approach to waste management.
  6. Not applicable; this is a newly added target in 2026
  7. Newly added target in 2024.
  8. Recyclable material usage rate for void-fill solutions in packing activities has been discontinued to adopt a more holistic approach to waste management.
  9. In 2025, we introduced a new target to measure the proportion of scrap cost against the total completed job material cost. This initiative underscores our dedication to adopting low-carbon and sustainable manufacturing practices.
  10. Newly added target in 2025.
  11. In 2022, we set to achieve a minimum of 55% signed SCOC from our active suppliers in 2023, with the aim to reach 80% by 2030. Starting in 2023, we shifted our focus to communicate our ABC Policy in conjunction with the SCOC to all active and new suppliers, rather than solely tracking signed SCOCs from active suppliers. In 2024, we launched the Conflict Minerals Policy and took an additional step to communicate it, alongside the SCOC and ABCP, to suppliers with business dealings in the past 5 years.
  12. Restatement of figures due to data update.
  13. In 2025, we reset our 2030 goal for the number of school students engaged in STEM-related activities, increasing the target from 3,000 to 5,000 students, further underscores our commitment to community service by equipping students with essential career skills.
  14. Incident rate refers to the number of occupational incidents occurring in a workplace every 1 million hours worked.
  15. Lost time injury frequency rate refers to the number of lost time injuries occurring in a workplace every 1 million hours worked.
  16. In 2025, we reset the 2030 Customer Net Promoter Score goal to achieve at least +60.0 as compared to previously set at +55.0 in view of its steady growth for the past 2 years.
  17. In 2025, we reset the 2030 Customer trustworthiness level goal to achieve at least 92.0% as compared to previously set at 90.0% in view of its steady growth for the past 2 years.
  18. In 2025, we reset the 2030 CERA goal to achieve at least 60.0% as compared to previously set at 45.0% in view of its steady growth for the past 2 years.

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