Governance
In 2022, we set short-term sustainability targets for the year 2023 and long-term sustainability goals for the year 2030 to drive ESG performances. The targets and goals are set to guide our efforts in addressing our sustainability matters and realising the UN SDGs.
Sustainability Matters |
Measurement | Baseline | Actual Performance | Target | Goal | |||
2019 | 2020 | 2021 | 2022 | 2023 | 2030 | |||
Innovation and Product Excellence |
Number of new product introduction (“NPI”) | At least two (2) NPIs per annum by each business unit | 8 | 13 | 11 | 13 | 8 | 8 |
Revenue contribution from NPI | 2021: 21.9% | Not applicable; we started tracking revenue from new products in 2021. | 21.9% | 22.5% | ≥ 20.0% | ≥ 20.0% | ||
Customer Net Promoter Score | 2021: +46.5 | +47.8 | +39.3 | +46.5 | +47.0 | ≥ +48.0 | ≥ +55.0 | |
Customer trustworthiness level | 2021: 84.9% | Not applicable; we started collecting the data in 2021. | 84.9% | 86.8% | ≥ 88.0% | ≥ 90.0% | ||
Customer Experience Recovery Rate (“CERA”) | 2021: 34.6% | Not applicable6 | 633.9% | 34.6% | 32.2% | ≥ 30.0% | ≥ 35.0% | |
Corporate Governance and Ethical Practices | Number of confirmed incidents of corruption | 2021: 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Female composition on the Board of Directors | Practice 5.9 of the Malaysian Code on Corporate Governance: At least to have 30.0% females on the Board | 25.0% | 28.6% | 28.6% | 44.4% | ≥ 30.0% | ≥ 30.0% | |
Supply Chain Management | Active suppliers signed Supplier Code of Conduct (“SCOC”) | 2021: 47.2% | Not applicable; we initiated SCOC in 2021. | 47.2% | 49.3% | ≥ 55.0% | ≥ 80.0% | |
Communication with active suppliers on Self-Assessment Questionnaire (“SAQ”) | 2022: 50 | Not applicable; we initiated SAQ in 2022. | 350 | ≥ 40.0% | ≥ 80.0% |
Like most business organisations, innovation is one of the most important aspects as we strive to achieve our goals and objectives. Different types of innovations will directly affect the company’s product or process. At ViTrox, we innovate to convert traditional systems into new and improved methods, upgrading business operation systems and launching Industry 4.0 technologies.
As enterprises endeavour to achieve higher productivity through better quality control, ViTrox is also looking for ways to reduce unplanned downtime. As an experienced machine manufacturer, we know that piecemeal technology investment will no longer be enough for manufacturers to flourish in Industry 4.0. Therefore, the interconnected machine network with a real-time monitoring system is the key to sustainable success.
With Industry 4.0 foreseeing a greater reliance on machine learning, machine vision technology plays an essential role in capturing the environment and converting it into networked digital data.
As an Industry 4.0 Smart Solution, V-ONE® caters to providing insightful analytics to users on a real-time basis with many innovative features, including big data, data analytics, status monitoring, an alert plan feature, ticketing for maintenance purposes and a fully configurable dashboard. Big data is complex and only useful if it can be acquired, stored, and processed quickly and economically. As a result of improved data use, the ability to gather deep knowledge about manufacturing processes and the accessibility of real-time data, prescriptive and predictive analytics are now possible at many levels of production facilities.
We believe that V-ONE® can help users to proceed towards digital transformation and prepare their businesses for Industry 4.0.
The drive for sustainability begins from the operations of our Company. We aim to create a culture of compassionate innovation at ViTrox. We develop technologies and solutions with empathy, focusing on improving the well-being of individuals and society as a whole. With that in mind, we think of ways to reduce electronic waste and increase production efficiency. We have been introducing environmentally friendly and socially responsible products, which reflects our ESG goal to have at least two (2) NPIs per year. Through significant investments in agricultural technologies, we strive to improve food security for our nation, ultimately uplifting the living standards for all. We have been cultivating a culture of consuming earth-friendly meals, which benefits our planet, but also promotes a healthier and more sustainable way of life.
Besides facilitating the adaptation of manufacturing processes to Industry 4.0, we also design smart agriculture solutions to mitigate pressing challenges such as high foreign labour dependencies and unreliable yields impacted by unpredictable weather conditions in our country.
ViTrox Agritech Sdn. Bhd. (“VAG”) aims to deliver solutions to increase farming yields while reducing labour costs, minimise the harm of pesticides on humans and reduce water consumption in agricultural processes.
In 2022, we carried out research and development (“R&D”) on four (4) products and solutions: Spiral Integrated Planting System (“SIPS”) machine, V-Gutter growing system, V-Seeder machine and V-ONE® with AIoT Cloud.
The machine could speed up the process of transplanting and simplify post-harvest planting bed preparation by allowing effective plant residue removal.
The system allows the planting of vegetables in multi-tiered systems in an easier manner.
The machine greatly reduces the sowing time and the labour required during the seeding process.
The solution combines farm management software and Internet of Things (“IoT”) devices to provide farmers with actionable information on factors such as the real-time monitoring conditions of crops, soil and weather.
As ViTrox adopts Industry 4.0 technologies, our Company could expect a higher increase in productivity and competitiveness in the future. We believe that the combination of innovation and automation can help businesses reach exponential growth.