Social
In 2022, we set short-term sustainability targets for the year 2023 and long-term sustainability goals for the year 2030 to drive ESG performances. The targets and goals are set to guide our efforts in addressing our sustainability matters and realising the UN SDGs.
Sustainability Matters | Measurement | Baseline | Actual Performance | Target | Goal | |||
2019 | 2020 | 2021 | 2022 | 2023 | 2030 | |||
Talent Attraction and Retention | Year-on-year employee growth rate | 2022: 890 employees | 15.8% | 7.9% | 17.7% | 11.4% | ≥ 15.0% | ≥ 15.0% |
Intern conversion rate to new hire | 2021: 26.7% | 24.4% | 25.0% | 26.7% | 20.9% | ≥ 20.0% | ≥ 20.0% | |
Employee turnover rate | 2021: 7.5% | 8.1% | 8.7% | 7.5% | 15.1% | ≤ 10.0% | ≤ 8.0% | |
Employee Net Promoter Score | 2022: +44.7 | +47.5 | +53.1 | +54.3 | +44.7 | ≥ +50.0 | ≥ +55.0 | |
Employee satisfaction rate | 2022: 94.6% | 94.9% | 95.4% | 95.4% | 94.6% | ≥ 95.0% | ≥ 95.0% | |
Number of school students engaged in STEM-related activities | 2022: 1,076 students | Not applicable; our initiative to engage students on STEM activities commenced in 2022. | 1,076 students | ≥ 1,300 students | ≥ 3,000 students | |||
Talent Development | Employees completing 20 training hours | 2021: 78.1% | 81.2% | 61.4% | 78.1% | 80.2% | ≥ 80.0% | ≥ 90.0% |
Workplace Health and Safety | Incident rate4 | 2021: 2.4 | 1.7 | 3.1 | 2.4 | 5.4 | < 2.0 | < 1.0 |
Lost time injury frequency rate5 | 2021: 1.2 | 0.6 | 2.1 | 1.2 | 2.1 | < 1.0 | < 0.5 | |
Human Rights | Human Rights related training | Not applicable; we will commence this initiative in 2023. | ≥ 80% | 100% | ||||
Diversity and Inclusion | Female employee composition | 2021: 30.0% | 28.8% | 29.9% | 30.0% | 31.3% | ≥ 30.0% | ≥ 30.0% |
Female composition in managerial positions | 2021: 23.3% | 20.2% | 19.5% | 23.3% | 29.5% | ≥ 23.0% | ≥ 28.0% | |
Female composition in technical positions | 2021: 15.4% | 15.7% | 16.8% | 15.4% | 15.5% | ≥ 20.0% | ≥ 25.0% | |
Diversity, Equity and Inclusion (“DEI”) programme participation rate for hiring managers | Not applicable; we commenced our first DEI awareness programme in 2022 and set a stretched participation rate for DEI programme for 2023 and 2030. | 57.0% | ≥ 80.0% | 100% | ||||
Community Engagement | Average voluntary hours per employee | 2021: 13 hours | 9 hours | 18 hours | 13 hours | 25 hours | ≥ 18 hours | ≥ 20 hours |
Supply Chain Management | Procurement from local suppliers | 2021: 60.1% | 61.6% | 66.1% | 60.1% | 55.7% | ≥ 62.0% | ≥ 65.0% |
ViTrox has established our philanthropic strategy which consists of three (3) main themes, mainly: (i) Driving for Environmental Sustainability, (ii) Nurturing Talents and (iii) Alleviating Poverty, which is aligned with UN SDGs.
Our core values are the basic tenets of ViTrox’s shared beliefs that drive us to think, say and do the right things every day in pursuit of both individual and corporate success. We recognise our social obligations to our local communities to create shared value and reduce negative impacts; we believe giving back to our community is essential.
As ViTrox experiences strong economic growth over the years, the amount of resources we consume increases in tandem with business expansion. We have a social responsibility to drive for environmental sustainability. Therefore, we dedicate resources to advance in the field of green technology and adopt environmentally friendly practices in our day-to-day operations.
Besides, we collaborate with local colleges and universities to support the hiring of local talent, encourage volunteerism among our employees and arrange charity fundraising events to help those in need. The ultimate objective of our ongoing efforts is to create a positive influence in the community.
Upholding the vision of being the world’s most trusted technology company, ViTrox is a corporate not only about making profits, but also about making a net-positive impact on the world. We were truly moved by the quote, “How to infuse warmth into ’cold’ machines?”, which encapsulates our mission of infusing compassion and humanistic values into everything we do. It’s not just about what we achieve as a business, but also how we make people feel.
The drive for sustainability begins from the operations of our Company. We aim to create a culture of compassionate innovation at ViTrox. We develop technologies and solutions with empathy, focusing on improving the well-being of individuals and society as a whole. With that in mind, we think of ways to reduce electronic waste and increase production efficiency. We have been introducing environmentally friendly and socially responsible products, which reflects our ESG goal to have at least two (2) NPIs per year. Through significant investments in agricultural technologies, we strive to improve food security for our nation, ultimately uplifting the living standards for all. We have been cultivating a culture of consuming earth-friendly meals, which benefits our planet, but also promotes a healthier and more sustainable way of life.
Industry 4.0 is the digital transformation of manufacturing and value-creation processes across industries. It brings a fundamental shift to our everyday life and the world we live in. As Malaysia embarks on its journey towards greater digitalisation and sustainable development, the nation is pouring efforts into ensuring the current workforce remains relevant in targeted highly skilled segments.
As a local homegrown Company, ViTrox acknowledges the importance of a healthy local talent pool in science, technology, engineering and mathematics (“STEM”). We believe that a STEM-driven generation is influential in shifting Malaysia towards Industry 4.0. Therefore, we have been taking initiatives to cultivate and empower the young generation, especially in our local communities, hoping to address the urgent needs of STEM talents. In 2022, ViTrox engaged with 1,076 students through STEM-related activities. By 2030, we aim to engage and touch the lives of 3,000 students to embrace STEM.
The initiatives also address three (3) of the UN SDGs, including No Poverty (Goal 1), Quality Education (Goal 4) and Reduce Inequalities (Goal 10).
ViTrox dedicates our efforts to cultivating students in all educational stages. For more initiatives and details about how we contribute to STEM talent cultivation, please refer to Talent Attraction and Retention.
Our education arm, ViTrox Academy Sdn. Bhd. (“VA”), organises technical skill and soft-skill programmes in a variety of workshops, short and long courses, exploratory events and competitions. We leverage ViTrox Makerspace as an innovation playground for young students to explore the amazement of “making” under the guidance of coaches and industry engineers. Besides, VA joined efforts with Arus Academy to run a six (6)-month V-Apprentice workshop.
To enhance the exposure of students to STEM fields, ViTrox supported STEM initiatives through educational programmes and event sponsorship. Furthermore, we also strive to empower future female talents in technology by sponsoring Girls in Engineering and Technology (“GET”) 2022 and Women In Zcience (“WIZ”) 2022. WIZ is a six (6)-month programme whereby ViTrox collaborated with Tech Dome Penang to share STEM knowledge with 40 female students from Penang Chinese Girls’ High School.
We established ViTrox College to provide industry-centric, inspiring and inclusive education with a strong emphasis on engaging and practical learning environments. ViTrox College is the first institution in Malaysia to integrate the work-based learning (“WBL”) teaching method into diploma programmes. The College graduates will be equipped with practical experience, hence, making them ready to immediately join the workforce.
ViTrox co-sponsored the robotics competition FIRST® Tech Challenge 2021/2022, an event organised by Penang Science Cluster (“PSC”) with the aim to create a culture of innovation and entrepreneurship among the young in Malaysia. Five (5) engineers from ViTrox stepped forward to volunteer and coach two (2) groups of participating students from secondary schools to design and build a robot that can execute specific tasks, like picking up objects and placing them in their rightful place. The mentors coached participants in robotics skills, such as computer-aided design (“CAD”) drawing, electronic drawing and three-dimensional (“3D”) printing, at ViTrox Makerspace during the weekends. The four (4)-month project was a long journey because the students had minimal knowledge of industrial design, computer programming and electrical and electronic engineering.
Both teams coached by our volunteer engineers received significant recognition in the competition. Students from Chung Ling Butterworth (N.T.) High School, with a team named Team Robodes, had won the championship and received the “Motivate Award”. The team is recognised for working together as a team and embracing the culture and spirit of FIRST together as a team. Additionally, Team Zero from Convent Dato Keramat Secondary won the “Honourable Mention” award, ranking in the top five (5). The team mentors also secured the “Compass Award” and were recognised as being the most helpful and inspiring ones.
ViTrox participated in Penang International Science Fair (“PISF”) 2022 as a venue partner, showcasing the wonders of science through various hands-on activities and exhibitions.
Over the six (6)-day event, there were 493 primary and secondary school students taking part in the activities.
Our people volunteered to organise “V-See the 3D World” workshops for primary students to create a 3D hologram and a cool pair of paper 3D glasses to master the basic theories of light reflections and anaglyph 3D.
Under the guidance of our workshop coaches, secondary students participating in the “V-Inspection Machine” workshop built an inspection machine prototype to spot the defects in items and learn about the optics, lights and refraction.
Besides workshops, ViTrox also held a career fair “V-Inspire You” to further strengthen the young generation’s interest in the field of science and technology.
At ViTrox, philanthropy is more than just giving back to the community (回馈社会). It is about instilling a sense of compassion and gratitude in our people and inspiring them to serve whole-heartedly through community service and social activities. Encouraging our employees to volunteer not only benefits the community, but also helps them cultivate a sense of empathy (同理心) and a deeper understanding of the needs of others. By witnessing the struggles of others, they learn to self-reflect (自我反思) and be more grateful for their blessings. We strongly believe that a heart filled with gratitude is more willing to give and create more blessings for others (知福,惜福,再造福). It is our hope that the spirit of compassion (慈悲心) and gratitude (感恩心) will permeate through our culture and inspire our people not just to be better professionals, but better human beings as well.
Moreover, our commitment to philanthropy extends to our customers and suppliers. By doing more charitable activities, we demonstrate to customers that good deeds can make a difference; therefore, we also encourage them to join us in contributing back to society through the customer survey programme. As trust is at the core of all our actions, the charitable activities also reflect the Company’s core values (核心价值观), I.A.C.T.G., and our sincerity to building stronger relationships with all of our stakeholders, including our customers.
In conclusion, our commitment to improve the well-being of humankind is grounded in our desire to cultivate a culture of compassion, gratitude and trust within and beyond our Company. At the core of our beliefs is the persistent faith in serving others for their joy and fulfillment, which also brings the same to ourselves. This is why we consciously know that every act of kindness and generosity we extend to those in need will ripple outwards, creating positive change in our communities and beyond.