A Successful Cooperation Between ViTrox and AFA Technologies
“We find ViTrox flexible and is always being supportive of customizing solutions for us whenever needed. That’s why ViTrox turns out to be one of our important solution providers,” said Chester Tan, the General Manager of AFA Technologies Sdn Bhd.
AFA Technologies, a testing and packaging solutions provider, came across ViTrox through an R&D Manager from ViTrox itself in 2011 when acquiring an embedded solution for Leak Tester Machine was highly prominent. As a satisfying result of the optimal solution provided, AFA has been collaborating with ViTrox ever since.
Apart from our Electronic Communication System that has reduced at least 70% of their wirings, time, and engineering efforts, AFA acquired V-ONE solution as well. V-ONE, a highly customizable Industry 4.0 smart solution which offers data-driven decisions in the manufacturing process, propelled AFA’s readiness towards industry 4.0. Not only that it visualized their products and solutions, but it also enabled the optimization of maintenance strategies in the rubber glove industry performance worldwide.
Furthermore, AFA is satisfied with the customer services provided by ViTrox. One of the most memorable experiences was the time when ViTrox engineering team visited AFA premise with relevant team members to resolve an urgent technical issue, despite a short notification given. Both companies strongly support each other to sustain a growing working relationship in the long run.
Chester Tan also stated, “ViTrox company culture- I.A.C.T.G is something that we like the most, and that becomes an inspiration for us to practice the same core values within AFA too.”
